Privacy Policy

Introduction

This Privacy Policy explains how The Clean Domain (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, contact us, or use our services.

 

Information We Collect

We may collect the following information:
• Name
• Email address
• Phone number
• Service address
• Details about your property and cleaning needs
• Text message communications and appointment preferences
• Payment information (processed securely by third-party providers; we do not store card data)

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How We Use Your Information

 

We use your information to:
• Respond to your inquiries
• Provide quotes
• Schedule and manage appointments
• Send service updates, reminders, and customer-support messages
• Improve our website and customer experience
• Process payments securely
• Comply with legal and regulatory requirements 

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SMS Communication

By contacting us or submitting your information, you consent to receive non-marketing SMS messages related to your inquiry or booked service.
• Message and data rates may apply.
• Reply STOP to opt out at any time.
• We do not share or sell your phone number.

 

Sharing of Information

We do not sell your personal information. We may share limited data with:
• Service providers who help us operate our business
• Payment processors
• Scheduling and communication platforms (e.g., phone/SMS providers)
These third parties may only use your information to perform their specific functions.

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Data Security

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We implement reasonable technical and administrative safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

Cookies and Website Tracking
 

Our website may use cookies or analytics tools to improve functionality and understand user behavior. You may disable cookies in your browser settings.

 

Your Rights
 

You have the right to:
• Access the information we hold about you
• Request updates or corrections
• Request deletion of your data, subject to legal requirements
• Opt out of SMS communication at any time

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Children’s Privacy
 

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy as needed. The “Last Updated” date reflects the most recent changes.

 

Contact Information

For questions about this Privacy Policy, contact us at:
1 516 440 7040
info@thecleandomain.com