Terms & Conditions

Overview

These Terms & Conditions (“Terms”) govern your use of The Clean Domain’s website, services, and any communication you receive from us, including text messages. By accessing our website or booking services, you agree to these Terms.

 

Services Provided

 

The Clean Domain provides residential and commercial cleaning services, appointment scheduling, customer support, and related service communications. All services are subject to availability and confirmation.

 

Scheduling, Cancellations, and Rescheduling

 

Clients may book services through our website, by phone, or by text. We request at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours will result in the clients loss of deposit.

 

Pricing and Payments

 

Prices are quoted based on the information provided by the client regarding property size, condition, and cleaning type. Additional charges may apply if the actual scope of work differs from the initial description. Payment is due at the time of service unless otherwise agreed in writing.

 

Customer Responsibilities

 

You agree to provide accurate information about your property and grant safe access for our team. We are not responsible for delays caused by restricted access, unsafe conditions, or misinformation.

 

Satisfaction Guarantee

 

If you are dissatisfied with your cleaning, please notify us within 24 hours. We will return to address the issue at no additional charge.

 

SMS Communication

 

By contacting us via phone, text, or through our website form, you consent to receive non-marketing SMS messages from The Clean Domain. These include scheduling updates, appointment reminders, quotes, and customer-service responses.
• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for support.

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We do not send promotional mass texts without express written consent.

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Limitation of Liability

The Clean Domain is not liable for indirect, incidental, or consequential damages arising from service delivery. Our liability is limited to the cost of the service provided.

 

Intellectual Property

 

All website content, logos, and materials are owned by The Clean Domain and may not be used or reproduced without written permission.

 

Changes to These Terms

 

We may update these Terms at any time. Continued use of our website or services constitutes acceptance of any updated Terms.

 

Contact Information

For questions, contact us at:
info@thecleandomain.com

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